|
JASON W. REED |
|
|
|
Albuquerque, NM 87120 - USA
|
||
-
|
OBJECTIVES |
|
|
To become more proficient in computer and web technology.
Learn new ideas and move forward in any position. To use my talents, experience and strong motivation to help companies succeed. |
|
-
|
SUMMARY |
|
|
|
-
|
WORK EXPERIENCE |
|
|
Rezek Engineering, Rio Rancho, NM |
02/2006 - Present |
| Web Designer | |
|
Help maintain online web based business. E-Commerce using X-Cart solution, heavily modified for our purposes. Create and design web graphics in Photoshop. Create and debug HTML, CSS, PHP and other web programming along with using Dreamweaver. Take photographs of new products and upload with details to the website. Use and create templates for products.
- |
|
|
Mac Happy, Albuquerque, NM |
On call - To date |
| Service Tech | |
|
Outbound service calls. Troubleshoot, maintain along with assist in the use of the customers computer. Repair and service customer computers.
- |
|
|
O'Neill PC's, Rio Rancho, NM |
On Call - To date |
| Service Tech | |
|
Outbound service calls. Troubleshoot, maintain along with assist in the use of the customers computer. Repair and service customer computers.
- |
|
|
Apple Computer, Albuquerque, NM |
10/2006 - 01/2007 |
| Mac Specialist | |
|
Provide customers with information on systems and software with comparisons between a Mac and PC. Sales and tech support with Macs and iPods.
- |
|
|
Prism Select, Inc., Albuquerque, NM |
2001 - 2005 |
| Business Owner and President | |
|
Operate and maintain powder coating business.
- |
|
|
Coats and Colors Inc., Albuquerque, NM |
2000 - 2001 |
| Shipping and Receiving Admin | |
|
Handled all billings for completed jobs, picking tickets and receivings. Scheduled jobs for completion and contacted csutomers. Responsible for tool crib and supplies. Also helped manage employees with owners and supervisors. Along with prioritize jobs and schedules.
- |
|
|
America Online, Inc., Albuquerque, NM |
1998 - 2000 |
| SRV, Saves, CAT & DSL | |
|
Assisted members with technical software problems, assisted with DSL installations and help with member retention. Handled Terms of Service calls. Mentored on many teams. A member of the 85 - 95 club in customer service. Also assisted members with macintosh computers to resolve thier issues with connecting to AOL.
All issues were handled over the phone. - |
|
-
|
FIELD WORK |
|
|
I have on-going work with many different service type companies to maintain and service their computers and networks. Along with many of their personal machines and networks. Ranging from OS installs to complete computer builds and wired/wireless network setups. Also web site design and management.
|
|
-
|
EDUCATION |
|||
|
CNM, Albuquerque, NM , 10/2006 - 03/2007 |
|||
|
Sociology |
|
||
|
Valley High School, Albuquerque, NM |
|||
|
High School Diploma in |
|
||
-
|
SKILLS |
|
|
Very proficient in HTML, understand PHP, CSS, Smarty, DHTML and can work out most issues and create with basic understand of these languages.
Proficient in Mac OS X, use and understand Windows 98-XP and some Windows Vista. Able to troubleshoot, diagnose and resolve issues with networks, viruses, software and user issues on the listed platforms. Knowledge of many software applications. Photoshop, Dreamweaver, MS Office and many others. Mac applications and e-commerce solutions like X-Cart. Knowledge of PCI compliance standards. Knowledge of networking, computer repair, upgrades and installation. Including motherboards, memory, video cards, drives, processors and most peripherals. Also a jack of many trades. From construction to management. |
|
-
|
REFERENCES |
|||
|
Art Pacheco,
Owner
Six Pack Performance, Inc. tel: 505-345-8539 3021 4th St. Albuquerque, NM 87107, USA - |
- |
||
|
|||
|
Edward Primaveri
tel: 505-264-8530 Rio Rancho , NM 87124, USA - |
- |
||
|
|||
|
Vickie Early
tel: 505-764-8159 212 Arvada NE Albuquerque, NM 87107 - |
- |
||
-